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Self-Enablement Resources

The following lists a variety of ancillary sources of information to enable the “self-learner”  InfoCenter and LibrariesMaster list of all IBM InfoCenters. InfoCenters offer online help for various IBM products. This URL will take you to the master index of all IBM InfoCenters.  http://www.ibm.com/support/publications/us/library/#software
Jazz productsOnline library for our Jazz-based products that covers podcasts, presentations, tech tips educational videos, and how-to videos for the JAZZ-based products. And don't forget to check out the JAZZ FORUM (https://jazz.net/forum). http://jazz.net/library/

Youtube:

Subscribe to these YouTube Channels to keep up with some of the latest innovations coming to you from IBM Engineering, Case studies, demos, and “how-to” videos:

IBM Engineering End-user Enablement

IBM Jazz

Applied Model-Based Engineering

 IBM Engineering Events

Several years of web sessions covering the platform, to serve as online self-enablement sessions:
Self-Enablement Datasheets with lots of recordings.Documentation on DOORS, Workflow/RTC, Test Manager/, Rhapsody, and more
Other portals that offer information on IBM products and documentation IBM Demo (Product demos) – https://www.ibm.com/demos/
IBM Training and Skills Solutions (Training and certification) – https://www.ibm.com/training
Knowledge Center (Product documentation) – https://www.ibm.com/support/knowledgecenter
IBM Cloud (Cloud product documentation) – https://cloud.ibm.com/docs
IBM Developer (Developer focused portal) – https://developer.ibm.com/
IBM Redbooks (Solutions and how-tos) – http://www.redbooks.ibm.com/ 

IBM Support Community: Requesting access and managing authorized support contacts video course (https://learn.ibm.com/course/view.php?id=4720) with short videos on these topics:- Create an IBM ID
– Requesting access to your company's IBM Support account
– Administrators: Managing your IBM Customer Number (ICN)
– Introducing the IBM Support Community: Open and manage cases
– Introducing the IBM Support Community: Search
– Introducing the IBM Support Community: Forums As we transition to the new IBM Support Community at https://www.ibm.com/mysupport you might have questions about the different capabilities available to users in the community and how their access to those capabilities can be managed. • Review all your existing authorized support contacts, change their role or remove their access.• Add a new support contact and grant them a role (you need to know their IBMid, usually their email address).• Maintain rules to automatically approve self-nomination requests from users with an email address in a specific internet domain.• Review pending requests not automatically approved and decide whether to grant or reject the user's request.

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